This document sets out the shipping policy that applies to customers that make a purchase at korluroyalbeautycollections.com. If you have any questions, please contact our customer service team on 267-348-6691 or Korluroyalbeauty@gmail.com

Order Processing Time

Please allow 1-3 days for your order to be processed. We make every effort to fulfill orders as quickly as possible. The USPS site quotes between 2-8 business days for domestic delivery. International shipping can take up to a month.

Personalized (custom) order takes 6 – 8 weeks to create and deliver because they are made-to-order

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

International Orders

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.